TERMS AND CONDITIONS  

At Datapeak Tech ("we," "our," or "us"), the ones behind Softandsilk, user ("you," "your") satisfaction is central to our mission. Welcome to our online store, your trusted destination for quality men’s and women’s fashion. By accessing and using our website, you agree to comply with the terms outlined below.

These Terms and Conditions govern your use of our services, purchases, and overall interaction with our platform. Please review this document carefully, as it defines your rights and responsibilities as a customer.

Use of Our Website

1. Website Eligibility

Our website is intended for users who are at least 18 years old. By using our services, you confirm that you meet the age requirement and are legally capable of forming binding contracts.

2. Lawful Use

You agree to use our website only for lawful purposes and in accordance with these Terms. Any misuse or unauthorized access may result in suspension or legal action.

3. Service Availability

We reserve the right to modify, suspend, or discontinue any part of our website at any time without notice. This includes changes to product offerings, pricing, and features.

User Accounts

Creating an account enables you to access personalized features. You are responsible for maintaining the confidentiality of your account credentials. Any activity under your account is considered your responsibility.

If you suspect unauthorized use of your account, you must notify us immediately. We reserve the right to suspend or terminate accounts that violate our terms or exhibit suspicious behavior.

Information’s Accuracy, Completeness, and Timeliness

We strive to ensure all product descriptions, images, and pricing details are accurate and up to date. However, there may occasionally be minor discrepancies due to manufacturing changes or digital display limitations.

We do not guarantee that all content is always complete, reliable, or current.
Customers are encouraged to contact us if further product clarification is needed.

Our content is provided for general information and should not be solely relied upon for decision-making. We may update product or promotional details at any time without prior notice. 

It is your responsibility to monitor changes and assess the information's relevance to your needs. We are not liable for reliance on outdated or incorrect content.

User Content and Responsibilities

You may post reviews, comments, and other content, provided it is respectful, non-offensive, and honest. By submitting content, you grant us a non-exclusive right to use, display, or publish it across our platforms.

You are solely responsible for the legality and accuracy of anything you submit.

We reserve the right to remove any content that violates our policies or harms our brand reputation.

Our Intellectual Property

All content on our website - including text, images, logos, and product designs - is the exclusive property of our company. You may not copy, reproduce, or use any material from our site without prior written permission.

Any unauthorized use of our intellectual property is strictly prohibited. Legal action may be taken against individuals or entities who violate these rights.

Prohibited Activities

You agree not to:

• Use the website for any fraudulent or illegal activities.
• Transmit viruses, malware, or any other harmful code.
• Interfere with the site’s security features or network operations.
• Attempt unauthorized access to any part of the website or its systems.
• Harvest or collect personal information from other users without consent.
• Use our branding or images to mislead others or impersonate our company.

Product Listings

Each product listing aims to provide detailed, accurate information to help you make informed purchasing decisions. This includes product descriptions, images, colors, and care instructions.

We work diligently to ensure listings reflect the actual product as closely as possible. However, slight color or texture variations may occur due to lighting or screen differences.

In the event of product availability issues, we may cancel or delay an order and inform you accordingly. We reserve the right to update product details or remove items without prior notice. Discounts and promotions are subject to availability and time restrictions. All prices listed are in the designated currency and inclusive or exclusive of taxes as specified.

Ordering and Payment

We accept secure online payments through various methods including credit/debit cards and digital wallets. By placing an order, you confirm that all provided billing information is accurate.

Orders are subject to verification and may be canceled if fraudulent activity is suspected. You will receive a confirmation email once your order has been successfully placed.

Commitment to Accuracy

We are committed to maintaining a trustworthy shopping environment by ensuring our listings and policies are clear and transparent. All information, from product specs to shipping terms, is presented in a user-friendly format.

We regularly review our site content to ensure accuracy and relevance. Customer feedback is also used to correct and enhance our content when necessary. If any part of our site appears unclear, we encourage you to contact our support team for assistance.

Errors, Inaccuracies, and Omissions

Despite our best efforts, occasional errors may appear in product details, pricing, or promotional information. We reserve the right to correct these errors at any time, even after an order has been placed.

If an error significantly impacts your purchase, we will notify you and provide the option to modify or cancel your order. We are not obligated to honor inaccurate pricing or offers that result from typographical or system errors.

Our team continuously monitors the website to identify and rectify such inaccuracies promptly. Omissions or missing information may be unintentional but will be addressed upon discovery.

We appreciate your understanding and cooperation in these rare instances.
Accuracy is a top priority, and we welcome any customer input that helps us improve our listings. We strive to maintain full transparency and fairness in all corrective measures taken. Customer satisfaction remains central to our operational values.

Changes to Terms and Conditions

We may revise these Terms and Conditions at any time to reflect updates in our services or legal obligations. When changes occur, the updated version will be posted on this page with a revised effective date.

Continued use of the website after changes implies acceptance of the new terms. It is your responsibility to check this page periodically for the latest version of our Terms.

Contact Us 

Our team works tirelessly to clear any concerns you may have about our Terms and Conditions. 

datapeaktech@gmail.com